Privacy Policy (Buyers Version)
Update Date: Sep 10, 2020
Effective Date: Sep 11, 2020
1. Contact Information
For questions about this Policy or personal information protection, you can contact us via the above channels. Normally, we will respond within 7 working days.
2. Principles of Personal Data Protection
- We only collect personal information necessary to provide our services.
- We do not share personal information with third parties unless required by law or explicitly authorized by you.
- Your consent is obtained for any processing that is not essential for service delivery.
- We implement strong technical, administrative, and physical security measures to protect your data.
3. Information We Collect
A. Information You Provide Voluntarily
- Account registration: Email, name, password, country, company name, phone number.
- Order fulfillment and marketing: Name, phone number, shipping address (for prize distribution or product delivery).
- Customer service interactions: Chat records, emails, or phone calls for issue resolution.
- Media functions: Camera/microphone access for live events, with explicit consent.
B. Information Collected Automatically
- Device information: IP address, device type, operating system, location (with consent).
- Service logs: Browsing activity, clicks, page interactions, searches, and engagement metrics.
C. Information from Third Parties
Only collected with your authorization (e.g., social login). Strictly used for service functionality and not shared with other parties unnecessarily.
4. Use of Information
We use personal information to:
- Provide and improve our services.
- Verify user identity and prevent fraud.
- Respond to customer inquiries and complaints.
- Personalize content and recommendations.
- Conduct surveys to improve our services.
- Comply with legal obligations.
We do not use your personal information for unrelated commercial purposes.
5. Cookies and Similar Technologies
- Cookies: Used to provide essential services, improve user experience, and store preferences. You may disable cookies, but some site features may not work.
- Other technologies: Web beacons or pixel tags may be used for basic analytics, but we do not share data with third-party advertisers unnecessarily.
6. Sharing, Transfer, and Disclosure
We do not share personal information with third parties unless:
- Required by law, regulation, or court order.
- Explicitly authorized by you for specific service purposes (e.g., delivery services).
We do not sell, rent, or trade your information. Any authorized partners or service providers must comply with strict data protection rules.
7. Protection of Information
- Personal data is protected using industry-standard encryption, access control, and monitoring.
- Data is retained only as long as necessary for service provision or as required by law.
- You are responsible for protecting your own credentials and access.
- In case of a data breach, we will notify affected users promptly and provide guidance for risk mitigation.
8. Your Rights
- Access and correction: You can access, update, or correct your personal information.
- Deletion: You may request deletion of your personal information if it is no longer necessary or collected without proper consent.
- Account closure: You can request to close your account; your data will be deleted or anonymized.
- Limit processing: You may request limitations on automatic processing that affects your rights.
Requests can be made through our contact information; responses are typically provided within 7 working days.
9. Minors
Our services are intended for adults. We do not knowingly collect information from minors. If minors’ data is discovered without guardian consent, it will be deleted immediately.
10. Cross-Border Data Transfer
- Your personal data may be stored or processed on servers outside China (e.g., Germany, USA) as necessary to provide our services.
- We implement strict security measures including encryption and restricted access.
- By using our services, you consent to such transfers.
11. Updates to this Policy
- We may update this Privacy Policy periodically to improve services or comply with legal changes.
- Major updates will be clearly communicated on our website or through direct notifications.
- Continuing to use our services constitutes acceptance of the revised Policy.
Summary: Your personal information is safe, confidential, and used only to provide our services. We never share it with third parties unnecessarily, and all data processing complies with applicable laws.
